Privacy Policy

Last updated: 3 February 2026

VentureCrowd Creditors Pty Ltd (ABN [to be inserted]) ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

When you register on our website, we collect:

Contact information: Full name, phone number, email address
Financial information: Your claimed creditor amount
Documents: Investment documents and communications you choose to upload
Technical information: IP address, browser type, access times

2. How We Use Your Information

We use your information for the following purposes:

To maintain a register of potential creditors of VentureCrowd entities
To provide updates on debt recovery proceedings
To verify creditor claims and assess their validity
To communicate with you about the recovery matter
To comply with legal obligations

3. Disclosure of Your Information

We may share your information with:

Legal advisers: Lawyers engaged to assist with recovery proceedings
Insolvency practitioners: Any receiver, administrator, or liquidator appointed to VentureCrowd entities
Regulatory bodies: ASIC or other regulators where required by law
Courts: Where required for legal proceedings

We will not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes.

4. Third-Party Information in Documents

Documents you upload may contain personal information about third parties. By uploading documents, you confirm that:

You have the authority to share those documents
The documents are relevant to your creditor claim
You have redacted any information not relevant to the claim where practicable

5. Data Security

We store your information securely using:

Encrypted storage on AWS infrastructure in Sydney, Australia
Access controls limiting who can view your information
Regular security reviews and updates

6. Data Retention

We retain your information for as long as necessary for the debt recovery proceedings, and for 7 years thereafter for legal and compliance purposes. You may request deletion of your information at any time, subject to our legal obligations.

7. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information (subject to legal requirements)
Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Overseas Disclosure

Your information is stored on servers located in Australia (AWS Sydney region). We do not transfer your personal information overseas.

9. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

Email: privacy@venturecrowdcreditors.com

10. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be posted on this website with a new "Last updated" date.